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Shipping & Payment Questions

Q: When will my order ship?

A: After your payment is verified, it takes up to 24 hours to process and ship your order. This does not include weekends or holidays. Purchases made after 9 am PST will not be shipped out until the next business day.

Q: How long is shipping?

A: Depends on what shipping method you choose at checkout, free standard shipping is 2-6 days and expedited shipping is 1-3 days.


Gaming Mouse Questions

Q: Can I change the DPI of my mouse on the fly?

A: Yes. The DPI buttons below the scroll wheel let you adjust the DPI of your mouse without using any software.

Q: Can I change the function / keybinds for all the mouse buttons?

A: Yes. If you download the MetaEdgeHUB software you can fully customize what the buttons on your mouse do with the exception of the left mouse click. You can also make and set macros to any button.

Q: What operating systems is the mouse compatible with?

A: Windows 2000/ME/XP/03/VISTA/7/8/10 also works with Mac OS for standard use. (MetaEdgeHUB software is not available on Mac OS yet)